Overall, I was quite impressed with Austrian. I was traveling with a partner at the time, so I booked these seats right away. These seats had the benefit of a little bit of storage space between the window seat and the wall. We departed right around the scheduled time and on-board service began with a drink service, followed by lunch.
I was very keen to try out the new premium economy product. Heathrow Terminal 2 of which star alliance carriers use is quite a pain to use, but there is high efficiency. The flight attendants were courteous on this flight but service was slightly slow.
I had preordered a schnitzel which tasted amazing, almost as if it came out of a fine dining restaurant. It felt very fine dining-There was even a tablecloth and it came with silverware and a cloth napkin!
As Austrian had cancelled my previous flight, I was rebooked onto an earlier one which made my connection in Vienna 7 hours, and I paid lounge access for the Austrian Lounge, which was a great place to spend a couple of hours.
In fact, all of the solo travellers had seats next to them empty.
Recline was reasonable, and I think these seats are equivalent to regional business class seats. The plane was 18 years old, and the cabin senior said that its refurbished every 2 years. This aircraft was terribly understaffed. For the standard 14 crew it needed, only 9 were present.
The meals were of good quality, pretty much business class quality but quantity lacking as I fell asleep still hungry. Breakfast was quite filling and tasted good, to supplement the small dinner. There were three options for each meal. Entertainment was fine, but the remote control is a very funny and confusing design, but the touch screen worked well, rendering it useless.
As I took my own personal pillows on the flight however, The position underneath the armrest made me accidentally hit it a couple of times.
I cannot fault the crew at all. However, if the airline could make improvements administratively, they would do very very well.Austrian Airlines Business Class Review 8 May Austrian Airlines; We recently flew around the world on a Lufthansa business class Global fare, including a leg on Austrian Airlines between Vienna and New York, after flying from Australia to Singapore with Singapore Airlines, and then Lufthansa to Europe.
BACKGROUND Austrian Airlines began a direct service between Vienna and Hong Kong on September 5 using a B aircraft – it flies four or five times a week in winter and summer respectively. Austrian Airlines’ intra-European business class offers a solid soft product, but their seats are slimline and uncomfortable.
Although I am used to European style short haul business class, slimline seats make the experience so much worse. In April I was fortunate enough to fly home to Toronto from Vienna with Austrian Airlines on their plane in Business Class.
It was an hour flight from Vienna International Airport to Toronto’s Pearson International Airport and was the first time I ever flew Business Class on any airline. Read Verified Austrian Airlines customer reviews, view Austrian Airlines Photos, check customer ratings and opinions about Austrian Airlines standards.6/10().
Nov 18, · Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets.
Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.4/4(K).